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Dio

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Whether it's processing a return or answering a question, feel free to contact us using the form below and we'll be sure to get back to you in 1 - 2 business days.

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FAQ

Functionality

Dio Node has two limitations that you should be aware of before you purchase:

(1) It is designed for Apple devices and has limited functionality for Android and other devices.

(2) It cannot play audio classified as “voice calls” or “system sounds” in iOS (e.g phone calls, FaceTime calls, notification sounds, etc.). Dio Node can play any other type of audio content from your phone to your speakers, though, with no app restrictions!

Absolutely! Dio Node is a completely modular system. You can add more Nodes to your home whenever you want to.

Yes! Any (and we repeat, ANY) compatible Apple devices in your home will be able to connect to your speakers after you set it up – no extra steps required!

Whether it’s your spouse’s phone or your second phone, as long as they are all connected to the same Wi-Fi network as your speakers, they will be able to play from them.

There is no limit. Place as many speakers as you want wherever you want in your home. After that, just pick and choose which ones you want to play from at any time. It’s that simple.

Compatibility

We completely understand that this is a huge limiter for many people that are excited about our product. We are so sorry for that and are doing our best to find a good solution for Android.

Unfortunately, we found that the Android OS has limitations on streaming audio to speakers via Wi-Fi, and addressing these limitations would substantially impact the versatility and cost of our product.

In the meantime, we have discussed some options to enable a limited experience on Android in our How It Works page.

Dio doesn’t work with TVs, but it does work with Apple TV Generation 4 and later.

The best way to check if your Apple TV is compatible is by going to its settings and checking the software version. If it has tvOS 11.4 or later, then you’re good to go!

Dio Node is indeed compatible with any other AirPlay 2-enabled speaker, including speakers from every top brand.

We’ve done our best to create a comprehensive list organized by price. You can check it out by clicking here.

Dio Node works with Sonos and other speakers through Apple AirPlay. However, Dio Node cannot be added to the Sonos app (or any other speaker app). If you want to play through both Dio and Sonos at the same time, simply open up your AirPlay menu like you normally would to play on Dio, and click on the Sonos speakers listed there as well.

Smart Home

Yes, you can.

We have no microphones inside our speaker, so Node itself will not receive voice commands. However, you have the option to set up Dio Node on the Apple Home app, which will then allow you to use Siri on your iPhone, HomePods, or other Apple devices to control your Dio speakers.

Voice commands include pausing/playing speakers in different rooms, playing audio from Pandora or Apple Music on certain speakers, and probably a few other things we haven’t thought to try.

Yes, but it’s completely optional! You have the option to set up Dio Node on the Apple Home app to unlock additional features. This includes using Siri to control your speakers, creating speaker group presets, setting up home automations for your speakers, and more.

Echo Dots and Nest Minis are great for setting up a smart home, but are limited when it comes to audio. To use them as a multi-room audio system, you can only use a handful of compatible apps (for example, neither can play Apple Podcasts, SoundCloud, or Facebook Live) and they need internet connectivity to function, creating a privacy risk for your home. Those issues, plus the speakers’ poor sound quality, make them fine for smart home control, but Dio Node wins out for a robust and private home audio experience.

Company & Policies

No, we are not related to the anime villain or the hard rock singer! We called ourselves Dio because we’re on a mission to make audio simple, since technology these days makes it more and more complex to simply listen to the things you like, wherever you like, hassle-free. And what better way to make audio simple than to make the word itself simple. AuDio, that’s us!

We offer all our customers a free 60-day return policy for Dio Node.

We know you’ll absolutely love the Dio experience in your home, but we also know it’s hard to gauge a speaker without hearing it yourself. So try Dio Node risk-free for 60 days (from the date of delivery), and in the unlikely event you do wish to return it, we’ll give you a free return and a full refund.

Read more about our return policy here.

We are currently only shipping to the United States.

However, our product has been certified in Canada and Europe as well, so we hope to begin expanding soon!

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