How many Dio Nodes can link together at once?

There is no limit. Place as many speakers as you want wherever you want in your home. After that, just pick and choose which ones you want to play from at any time. It's that simple.

Can Dio Node do any smart home stuff?

Yes, but it's completely optional! You have the option to set up Dio Node on the Apple Home app to unlock additional features. This includes using Siri to control your speakers, creating speaker group presets, setting up home automations for your speakers, and more.

Can I add more Dio Nodes to my home after my initial order?

Absolutely! Dio is a completely modular system. You can add more Nodes to your home whenever you want to.

Will Dio Node support Android in the future?

Dio Node was initially designed for iOS because it allows a completely versatile experience to listen to any audio app on any number of speakers straight from the iOS Control Center, without ever having to download an extra app to control the speakers. Due to some limitations with the Android OS, only a limited experience is currently available on Android. Spotify Connect support is also in development, which will allow Spotify Premium users to cast audio directly from the Spotify app to the speakers, including from Android devices.

Can I connect Dio Node to my TV?

Dio Node doesn't work with TVs directly, but it does work with Apple TV Generation 4 and later. The best way to check if your Apple TV is compatible is by going to its settings and checking the software version. If it has tvOS 11.4 or later, then you're good to go!

Does Dio Node have a battery? Is it portable?

Like other smart speakers and Wi-Fi speakers, Dio Node does not have a battery and is not portable. Dio Node was created so that you wouldn't have to charge or carry around extra devices in order to listen to your audio. With Dio, you have the freedom to listen across your entire home without a second thought. For those who want portability, Dio's support team can offer recommendations for external battery packs and cables — contact support@dioconnect.com.

What is your return policy?

Dio offers all customers a free 60-day return policy for Dio Node. Try Dio Node risk-free for 60 days from the date of delivery, and in the unlikely event you wish to return it, you'll receive a free return and a full refund.

What countries do you ship to?

Dio is currently only shipping to the United States.

Dio Limited Warranty

Effective Date: April 3, 2025

Last Updated: October 4, 2026

Thank you for choosing Dio. We stand behind the quality of our products and offer this limited warranty to ensure your satisfaction.

1. Warranty Coverage

Dio warrants that your Dio Wi-Fi speaker will be free from defects in materials and workmanship under normal use for a period of 12 months from the date of purchase. This warranty covers:

Manufacturing defects
Hardware failures
Any other damage not caused by user error, misuse, or external factors

2. Exclusions & Limitations

This warranty does not cover:

Normal wear and tear
Cosmetic damage (scratches, dents, discoloration, etc.)
Damage caused by accidents, drops, spills, or improper handling
Damage from unauthorized repairs, modifications, or third-party accessories
Issues caused by using the product in a manner not intended by Dio
Lost or stolen products

Dio is not responsible for any indirect, incidental, or consequential damages arising from the use of this product.

3. Remedies & Repairs

If your Dio Wi-Fi speaker is found to be defective within the warranty period, we will:

Repair the product at no cost, if possible.
If a repair is not possible, replace the product with a new or refurbished unit of equal or greater value.

Replacements do not extend the original warranty period.

4. How to Claim Warranty Service

To initiate a warranty claim:

Contact our support team at support@dioconnect.com with your proof of purchase and a description of the issue.
Our team will provide instructions for returning the product for inspection.
If your claim is approved, we will repair or replace your product.

Shipping Costs:

Dio provides free return shipping within the United States.
Customers are responsible for properly packaging the product to prevent damage during shipping. If the original Dio packaging is not available, the customer is responsible for any costs associated with obtaining suitable packaging. Dio is not liable for damage that occurs due to improper packaging or transit.

International Warranty Service

For warranty service provided directly by Dio outside the United States, the customer is responsible for shipping costs in both directions and applicable import/export duties, taxes, customs-clearance charges, brokerage fees, and other cross-border charges, unless applicable law requires otherwise or Dio expressly agrees in writing to cover those costs.

Customers who purchased through a retailer or distributor should contact that seller regarding locally available warranty service and shipping arrangements. Dio does not guarantee or cover those arrangements unless expressly agreed in writing.

Contact support@dioconnect.com before shipping any product to Dio to obtain authorization and shipping instructions. International service is subject to available shipping routes and applicable import/export restrictions.

These provisions do not limit consumer rights that cannot be excluded under applicable law.

5. Legal Disclaimers

This warranty gives you specific legal rights, and you may have other rights under applicable consumer protection laws, which vary by country or state. To the extent permitted by law, Dio disclaims all implied warranties, including but not limited to merchantability and fitness for a particular purpose.

Dio’s maximum liability under this warranty is limited to the purchase price of the product.

For any questions about this warranty, contact support@dioconnect.com.

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