How many Dio Nodes can link together at once?

There is no limit. Place as many speakers as you want wherever you want in your home. After that, just pick and choose which ones you want to play from at any time. It's that simple.

Can Dio Node do any smart home stuff?

Yes, but it's completely optional! You have the option to set up Dio Node on the Apple Home app to unlock additional features. This includes using Siri to control your speakers, creating speaker group presets, setting up home automations for your speakers, and more.

Can I add more Dio Nodes to my home after my initial order?

Absolutely! Dio is a completely modular system. You can add more Nodes to your home whenever you want to.

Will Dio Node support Android in the future?

Dio Node was initially designed for iOS because it allows a completely versatile experience to listen to any audio app on any number of speakers straight from the iOS Control Center, without ever having to download an extra app to control the speakers. Due to some limitations with the Android OS, only a limited experience is currently available on Android. Spotify Connect support is also in development, which will allow Spotify Premium users to cast audio directly from the Spotify app to the speakers, including from Android devices.

Can I connect Dio Node to my TV?

Dio Node doesn't work with TVs directly, but it does work with Apple TV Generation 4 and later. The best way to check if your Apple TV is compatible is by going to its settings and checking the software version. If it has tvOS 11.4 or later, then you're good to go!

Does Dio Node have a battery? Is it portable?

Like other smart speakers and Wi-Fi speakers, Dio Node does not have a battery and is not portable. Dio Node was created so that you wouldn't have to charge or carry around extra devices in order to listen to your audio. With Dio, you have the freedom to listen across your entire home without a second thought. For those who want portability, Dio's support team can offer recommendations for external battery packs and cables — contact support@dioconnect.com.

What is your return policy?

Dio offers all customers a free 60-day return policy for Dio Node. Try Dio Node risk-free for 60 days from the date of delivery, and in the unlikely event you wish to return it, you'll receive a free return and a full refund.

What countries do you ship to?

Dio is currently only shipping to the United States.

Orders and Returns

Check your Dio order status

Immediately after purchasing, you will receive an email confirmation with an order tracking link. You will also receive emails when your order has shipped, is out for delivery, and has been delivered.

Return your Dio Node

We have 60-day return policy on orders from our website. In order to be eligible for a full refund, the condition of your items must meet our refund policy. Contact our team to get started with your return and receive instructions on how to send your Dio Node back to us.

The Dio Warranty

All newly purchased Dio Nodes come with a 12-month limited warranty. If you're experiencing difficulties with your product, contact our support team to get started on a resolution.

Read our warranty

Extended warranty information and claims

We've partnered with SureBright to provide extended warranty options for our products. If you purchased extended coverage, learn how to start a claim for your protected product if it stops working due to damage or defect.

File a claim

Still need help?

We're always here to help. Reach out via email or contact form and a team member will respond soon.

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